180 days Quality Assurance

Our Promise of Quality, Comfort, and Continuous Improvement

The Story Behind Our Assurance:

At Yede, every shoe is a testament to our dedication and passion. Our first edition, developed through unique manufacturing methods, represents a marriage of affordability and a foot-friendly design. We wholeheartedly believe in the innovation that's shaped our shoes. However, while we take pride in the comfort they offer, we're transparent in acknowledging that our inaugural production technique may result in quicker wear compared to traditional methods.

This is where you come in. We need you, our valued customer, to tread, jog, dance, and experience life in our shoes. Your feedback is gold, helping us refine and perfect. As a token of our gratitude and commitment, we're offering an extended 180-day Quality Assurance.

Our Assurance to You:

We don't just craft shoes; we stand by their quality. If, within the first 180 days, your Yede shoes encounter specific quality-related issues, like a broken upper or worn-out sole, even from regular use, we promise to replace them. Please note that they're built for daily strolls and casual outings, so high-intensity activities might be beyond their scope.

If your preferred size isn't available during a replacement, we've got you covered with a voucher for another pair.

Claiming the Assurance:

Ready to claim your assurance? Here's how:

  1. Join our email community within 14 days of your purchase.
  2. Safeguard your invoice, marking the date of your acquisition.
  3. Drop us an email at general@yede.shoes. Tell us what's up and throw in some photos. Our friendly team will look into it and guide you from there.

Join Us on Our Journey:

Step into our shoes and be part of our story. Each feedback, each comment, each review will shape our subsequent editions. As we journey together, remember, it's more than just footwear. It's a mission to redefine comfort for the future.

With immense gratitude, we thank you for walking with us.